._surveyWrap_pgr7u_1{position:fixed;right:40px;bottom:178px;z-index:999;text-decoration:none}._surveyBtn_pgr7u_8{width:46px;height:46px;border-radius:50%;background-color:#1677ff;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 4px 16px #1677ff66;transition:background-color .2s,transform .2s;font-size:20px}._surveyBtn_pgr7u_8:hover{background-color:#0958d9;transform:scale(1.08)}._triggerWrap_pgr7u_26{position:fixed;right:40px;bottom:124px;z-index:999}._trigger_pgr7u_26{width:46px;height:46px;border-radius:50%;background-color:#1677ff;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 4px 16px #1677ff66;transition:background-color .2s,transform .2s;font-size:20px}._trigger_pgr7u_26:hover{background-color:#0958d9;transform:scale(1.08)}._chatWindow_pgr7u_50{position:fixed;right:40px;bottom:178px;width:360px;height:520px;background:#fff;border-radius:12px;box-shadow:0 8px 32px #0000002e;display:flex;flex-direction:column;z-index:1000;overflow:hidden;animation:_slideUp_pgr7u_1 .2s ease}@keyframes _slideUp_pgr7u_1{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}._header_pgr7u_75{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;background:#1677FF;color:#fff;flex-shrink:0}._headerTitle_pgr7u_84{font-size:15px;font-weight:600;display:flex;align-items:center;gap:8px}._onlineDot_pgr7u_91{width:8px;height:8px;border-radius:50%;background:#52C41A;display:inline-block}._closeBtn_pgr7u_98{background:none;border:none;color:#ffffffd9;cursor:pointer;font-size:18px;padding:0;line-height:1;display:flex;align-items:center}._closeBtn_pgr7u_98:hover{color:#fff}._messageList_pgr7u_112{flex:1;overflow-y:auto;padding:16px 12px;display:flex;flex-direction:column;gap:12px;background:#F7F9FC}._messageList_pgr7u_112::-webkit-scrollbar{width:4px}._messageList_pgr7u_112::-webkit-scrollbar-thumb{background:#D9D9D9;border-radius:2px}._loadingWrap_pgr7u_128{display:flex;align-items:center;justify-content:center;height:100%;color:#9ca3af}._msgRow_pgr7u_135{display:flex;align-items:flex-end;gap:8px}._msgRow_pgr7u_135._msgRowUser_pgr7u_140{flex-direction:row-reverse}._avatar_pgr7u_143{width:32px;height:32px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:14px;font-weight:600}._avatarAgent_pgr7u_154{background:#E6F0FF;color:#1677ff}._avatarUser_pgr7u_158{background:#1677FF;color:#fff}._bubble_pgr7u_162{max-width:220px;padding:10px 12px;border-radius:12px;font-size:13px;line-height:1.6;word-break:break-all}._bubbleAgent_pgr7u_170{background:#fff;color:#111827;border-bottom-left-radius:4px;box-shadow:0 1px 4px #00000014}._bubbleUser_pgr7u_176{background:#1677FF;color:#fff;border-bottom-right-radius:4px}._bubblePending_pgr7u_181{opacity:.6}._msgImage_pgr7u_184{max-width:180px;max-height:180px;border-radius:8px;cursor:pointer;display:block}._msgTime_pgr7u_191{font-size:11px;color:#9ca3af;text-align:center;margin:4px 0}._inputArea_pgr7u_197{border-top:1px solid #F0F0F0;background:#fff;flex-shrink:0}._toolbar_pgr7u_202{display:flex;align-items:center;padding:6px 12px 0;gap:4px}._toolBtn_pgr7u_208{background:none;border:none;color:#6b7280;cursor:pointer;font-size:18px;padding:4px;border-radius:4px;display:flex;align-items:center}._toolBtn_pgr7u_208:hover{color:#1677ff;background:#EFF4FF}._inputRow_pgr7u_223{display:flex;align-items:flex-end;padding:8px 12px 12px;gap:8px}._textarea_pgr7u_229{flex:1;resize:none;border:1px solid #E5E7EB;border-radius:8px;padding:8px 10px;font-size:13px;color:#111827;outline:none;max-height:80px;min-height:36px;line-height:1.5;font-family:inherit}._textarea_pgr7u_229:focus{border-color:#1677ff}._textarea_pgr7u_229::placeholder{color:#9ca3af}._sendBtn_pgr7u_249{background:#1677FF;color:#fff;border:none;border-radius:8px;padding:8px 14px;font-size:13px;cursor:pointer;flex-shrink:0;transition:background-color .2s}._sendBtn_pgr7u_249:hover{background:#0958D9}._sendBtn_pgr7u_249:disabled{background:#D9D9D9;cursor:not-allowed}._sessionClosedBar_pgr7u_267{border-top:1px solid #F0F0F0;background:#FAFAFA;padding:12px 16px;font-size:13px;color:#6b7280;text-align:center;flex-shrink:0}._newSessionLink_pgr7u_276{color:#1677ff;cursor:pointer}._newSessionLink_pgr7u_276:hover{text-decoration:underline}